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Pencils.com Helps Japanese Disaster Victims

We were greatly disturbed to see the tragic events and human suffering resulting from the earthquake and tsunami last week in Japan. The devastation caused by one of the strongest earthquakes ever recorded is quite simply staggering. To do our part we will be donating 5% of Pencils.com revenues for the Months of March and April to the Red Cross for Japanese Tsunami and Earthquske aid.

Pencils.com and particularly it’s parent organization California Cedar Products Company has a long history of business relationships in Japan over the past 50 to 60 years. This spans from supplying cedar and basswood pencil slats to all the Japanese industry participants to the more recent development and production of our Palomino and Palomino Blackwing pencils. As a multi-generational family business these relationships often extend to personal relationships with principle business owners and management in these companies. We were very happy to learn all of our dear friends and associates in Japan came through last weeks terrible events safely.

Certainly there are and will be many challenges for the pencil industry and the country as a whole facing both the tragic loss of so many countrymen, the potential threat of radiation exposure and the inconveniences of transportation and power supply disruptions and of the overall rebuilding process. Economic conditions are bound to deteriorate in the near term and this will certainly have tremendous impact on the lives of many Japanese citizens. As a company with strong long term trading ties to Japan we are committed to supporting our customer and supplier relationships to our best ability and helping them rebuild their economy as best we can through our ongoing relationships.

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Reviving the Blackwing: February Update

It’s been almost three full months since my November update so I thought it was about time to bring our fans up to date with a number of interesting and exciting developments with our Palomino Blackwing pencil as well as other Palomino and Pencils.com news.

We’ve made steady progress and have sold through a little under one-half of our initial production run of the Palomino Blackwing to date. One interesting statistic is that we’ve now had purchases from customers in at least 27 countries. We’re very encouraged by the many great responses that we get back from our customers about the smooth and dark writing and drawing performance. We’ve even had positive feedback from Eberhard (Tim) Faber IV who likes our pencil very much and stated that he was happy to learn of the revival of the Blackwing brand which he considered to be one of his favorite products in the entire Eberhard Faber range which he sold to Faber-Castell USA back in the mid to late 1980s.

We’ve been very fortunate to recieve continued publicity through various blog reviews and other print media, most recently a very nice post at Gear Patrol. This was suprisingly well timed with the launch of our current February Palomino Stampede Month Promotion. If you haven’t checked out our special Month long savings and our Weekly Just Because offers we’ve got some interesting deals on Palomino and Palomino Blackwing items this month, plus a drawing contest with a variety of great prizes.
Also we’ve now completed our planning process for our next production run. This included evaluation of what changes and further product range addditions we will be making for the Palomino and Palomino Blackwing products for 2011. Relative to potential changes in the Palomino Blackwing the most common feedback we’ve had to date has been that for those people who are doing more writing vs. sketching, drawing or music notation they would prefer a bit harder graphite grade than presently used. This is also a somewhat common response from fans of the original Eberhard Faber Blackwing 602 product, a topic I covered in an earlier post.

Given lots of postive feedback also from those who really like the new Blackwing’s softer, richer core and stylish black finish, we’ve frankly been in a bit of a conundrum as to how to proceed. Given the added preference from traditional fans of old Eberhard Faber 602s for a finish and styling of the “original” design we’ve now come to a resolution we think will be a great solution for Blackwing fans old and new. The new Palomino Blackwing 602 Classic model!

The “602 Classic” will revive a replica styling of the original Blackwing graphite grey finish as shown above complete with the pink eraser and “Half the Pressure, Twice the Speed” slogan. The new pencil will also feature a graphite core that will be closer to our Palomino HB performance providing for improved wear rates for those doing extensive writing. Of course, we will continue to offer the existing Palomino Blackwing with the same graphite core and finish characteristics and only a couple minor finish changes. Thus the dark matt black finish of the Palomino Blackwing will corresond to the rich, smooth and dark performance of the current pencil and the lighter grey finish of the “602 Classic” to a smooth writing somewhat lighter mark more closely matching the original Eberhard Faber Blackwing 602.

However, you’ll have to hold on to your Palominos here as with our lead times for production of our specialized ferrule and eraser set along with our need to work down our current stock a bit further it will be a few more months before the 602 Classic is available for sale. Beyond this new product extension we are also now working on completing retail packaging for these and other Palomino pencils in our range. Furthermore we expect to add a few more exciting complementary products for both brands later this year.

Finally, for those looking for even a darker, softer core than our existing Palomino Blackwing and Palomino 2B items we have just introduced our Palomino 4B and 6B pencils to extend the range. We also have announced plans for introducing Palomino Quality private label customized pencils (i.e. Japanese produced high quality). I’ll be sharing more on this exciting new project in a later post as we get further along the development path for this program.
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Palomino Blackwing: Special Edition Gift Set

I am pleased to announce that we have received just in time for the holidays our new Palomino Blackwing Special Edition Gift Set, now available exclusively on Pencils.com. This is a beautiful new desktop set which includes a gorgeous natural wood grain box with the Palomino Blackwing brand embossed in a black leather trim, 24 Palomino Blackwing pencils and one of our KUM-Palomino Long Point sharpeners. At this point we have had just 200 of these box sets produced for the 2010 Holidays. 50 of these have been pre-reserved for our own internal company gift needs. This means there are just 150 sets available for sale in this Special Edition. At our normal Pencils.com margins this product represents a $130 value, however we have elected to offer this price at a price just under $100 per set in support of our loyal Palomino Blackwing fans.The box itself is an absolute gem produced in the Alsace Region of France featuring true artisan craftsmanship in the integration of the arts of woodworking and the production of fine quality CUIR de TERRE leather by our supplier Atelier de la Forêt. The Alsace is known as a land of winemakers & tanners and for the Vosages foothills, rivers and forests. The region is known for its environmentally friendly and sustainable method of selective harvest of the forest down to the individual tree level and for it’s craft woodworking. In former times the Alsace had a thriving tanning industry and today the names of streets, neighborhoods, families and business bear witness to this rich past. The family business owners of Atelier de la Forêt, located near the village of Zittersheim, continue these long held traditions of fine quality craftsmanship.The wood species used in this box is Sorbus Torminalis and is known commonly as the Wild Service Tree. Not knowing much about this particular species I took some time recently to investigate. Amazingly I found the interesting blog, Rowans, Whitbeams & Service Trees, maintained by Dr. Patrick Roper in the UK. Patrick is apparently a specialist in this group of trees and posts specifically about their history, use and preservation. One of the most interesting uses has been that of fermenting the berry’s for various beers as a substitute for hops and other alcoholic and non-alcoholic beverages alike. The tree was even known to Martin Luther for these qualities. The blog also provided this helpful link addressing the the genetic conservation and use of this species.The leather trim on this box is just one fine example of the beautiful leather desk accessories produced by Atelier de la Foret and it is my hope we can collaborate on further special editions within the Palomino and Palomino Blackwing family of products in the future. The company’s marketing literature on their fine leather work is as poetic as the words that can be written with the Palomino Blackwings themselves.

Selecting a great leather is like choosing a great wine… The CUIR de TERRE leather comes from the finest calf-skin and it is transformed by formulae written down in notebooks and loving guarded, in a place, a land, a knowledge that has been passed down in secret, within the family. … the skins delicately catch the light for the pleasure of sight and touch, reminiscent of a sturdy old Armagnac or an aged Port.With this beautiful new gift set we bring together a truly global combination of fine quality craftsmanship of several companies, high quality raw materials and several countries.. The Blackwing pencils start with our superior quality Japanese produced graphite core so paramount to the writing pleasure are then incased in our Genuine Incense Cedar wood from the forests of California, transformed into high quality wood slats in our Tianjin, China factory before final pencil production by our Japanese woodworking and finishing partners. These are paired with the finest German produced carbon steel blade hand sharpeners from KUM. All packaged lovingly in a true work of art from France.

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Reviving the Blackwing: A Labor of Love or Insanity?

Part One: Seeking Consumer Feedback

Over the past two weeks we on the CalCedar & Pencils.com team have been in the midst of a grand experiment. That is soliciting and evaluating the initial consumer responses to our new Palomino Blackwing pencil. This process has generated broad interest and feedback from those who participated as well as others who’ve only seen pictures and read the initial blog reviews of a few in our sampling group. Today I am initiating a series of posts over the next couple weeks about our effort to “Revive the Blackwing”. Given there is a tremendous level of detail involved in a project like this, it’s simply impossible to cover in just one or two posts and do proper justice to the subject. Today I start with a general introduction to our consumer evaluation process and provide a list of the intended posts that will lead up to definitive announcements regarding the sales launch for the Blackwing Palomino and future modifications and improvements we plan to make based on continuing feedback.
Our process involved selection of a couple of control groups to gain feedback on our new product. The first group included known Blackwing fans who have had first-hand experience with the original Blackwing 602, which was first produced and introduced by Eberhardt Faber USA and eventually discontinued in 1998 by the brand’s successor owner, the Sanford division of Newell Rubbermaid. The second group consists of those less familiar with the Blackwing including those who are active pencil users and fans as well as those who may not consider themselves particularly knowledgeable about pencils at all and had never heard of the famous Blackwing 602. Those who participated were asked to complete a questionnaire that we provided comparing the two products along with our Palomino HB on a variety of performance factors. Respondents were also asked to give feedback on other aspects such as relative price and new packaging design concepts for the Palomino line. I want to thank all of those who participated directly in this process. Your extensive and detailed responses are greatly appreciated and under review. I’ll cover this all in detail in my later posts.Some also chose to blog about their review of the new Palomino Blackwing. This opened up tremendous commenting and speculation from traditional Blackwing fans, and many others with various perspectives and their own favorite pencil brand. There was a lively debate of mechanical pencils vs. leadholders, as well as those who expressed the view that this whole community of pencil fans is simply crazy. We thank all those who have and continue to participate in this interesting conversation. Here are some of the main links, sorry if I missed some:Links to some blog reviews of our Palomino Blackwing prototypehttp://blackwingpages.wordpress.com/2010/08/25/blackwing-reborn/http://mleddy.blogspot.com/2010/08/new-blackwing-pencil.htmlhttp://www.boingboing.net/2010/08/27/first-impression-of.htmlI’ve now probably reviewed several hundred comments. At times I thought to myself “no wonder Apple keeps such secrecy before they introduce new products like the iPhone 4. I must be insane! Why didn’t we just introduce the new Blackwing first?” There has been a lot of greatly appreciated support for our effort, but also some detractors too. One commenter even questioned our motivations stating “don’t toy with us Blackwing fans” in response to one reviewers personal assessment that they felt our new product failed to precisely duplicate the original’s writing performance while our existing Palomino HB was closer. I resisted temptation and kept myself from responding to speculative comments or inaccurate assumptions. I had committed myself to an open process and felt it was important not to unduly influence the feedback until our control group had responded. This should lead to the best overall understanding of those who seem to have a passion for pencils and the original Blackwing in particular. It certainly has been fascinating.Learning from this process is ongoing. In this series of posts I’ll be sharing my observations, conclusions to date and making some clarifications related to our efforts to revive the Blackwing brand. Here are the planned post topics.

  • Why revive the Blackwing?
  • Understanding the Blackwing Fan
  • Graphite Performance
  • Lacquer Finish & Imprint
  • Eraser Function
  • Half the Pressure, Twice the Speed
  • Branding: Palomino Blackwing vs. California Republic Blackwing
  • Overall Performance & Design
  • Addressing Design Reality: Clarifying speculations and assumptions
  • So what’s this thing going to cost me anyway?
  • Let the orders begin!

We’ll be opening up these posts on the Pencils.com’s What’s New blog to commenting as well as on our Facebook fan page and my Timberlines blog here. We look forward to your continued participation and feedback in this process. Hopefully by the end of this series you can all help me determine if this endeavor is a labor of love or insanity. Or perhaps it’s a bit of both.

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Maintaining Tradition and Values in the Face of Change

In prior posts I’ve focused on many developments affecting the Pencil industry and how companies have reacted in their business operations and strategies to these external influences. I’ve covered trends such as globalization and growth of imports; consolidation within both manufacturing and distribution channels and the resulting rationalization of brand ranges and manufacturing facilities. I’ve also commented on anti-dumping duties and other trade, environmental and product safety issues. Most of these posts have focused on larger industry players and their adaptation and leadership embracing change to remake their companies (i.e. generally the acquirers and market share leaders) with both positive and negative impacts on quality, customer perceptions, market share, and other typical measures of business and industry success.

This time I provide an alternate view, an example of a family owned and operated business in our industry that stands out for its gritty devotion to a set of traditional values, processes and standards. Historically such family owned and operated companies were the norm in our business. While many companies throughout the world pencil industry remain privately held and controlled by their founding families, quite a few have become actively involved in shaping and driving many of these industry trends. This includes our own business California Cedar Products Company which despite our continued devotion to sourcing US grown Incense-cedar as the raw material for our #1 product line, CalCedar® slats, we relocated slat production to our new Tianjin, China facility in 2001 closing our US based slat and sawmill operations soon thereafter.

General Pencil Company, was originally founded by Edward Weissenborn as the Pencil Exchange in Jersey City, NJ in 1889. The company is devoted to providing sustainably produced products under their General’s® brand range for artists of all ages, skills and abilities; amateur and professional alike. While General has added a range of complementary art supplies to build out the product range through the years its stable of wood cased pencils produced from Genuine Incense-cedar remain as a central foundation of the product quality and performance. The company continues to this day as a fully integrated pencil factory in its original Jersey City location producing its own graphite and other special formulation cores in house.
Proudly made in the USA is a vital principle for General’s® brand pencils. General refuses to import cores and leads or increasing proportions of raw, semi-finished or even finished pencils as opposed to all other US based pencil manufacturers who have long since adopted such practices.

While the CalCedar® slats they use are produced by us in our China operation the wood itself is 100% grown in the USA. General is essentially the only remaining US pencil manufacturer exclusively devoted to a Made in USA and predominant USA component supply strategy. Given the recent relocation of Newell Rubbermaid Lewisburg, TN operations to Mexicali, Mexico, (yet another victim to global manufacturing rationalization) General is now one of 3 remaining US based pencil factories producing for the art and writing pencil market which have vertically integrated processes from wood milling department forward to finish product. The others all import some varying degree of pencils and cores as a relevant part of their supply chain strategy.

Another core value at General Pencil Company is the Weissenborn family’s commitment to consistently producing a high quality product from then best quality sustainable materials. General’s® products are well known by both professional and other devoted artists as being produced to exacting standards to provide reliable performance whatever the application. General’s dedication to traditional internal standards of fine craftsmanship and manufacturing processes assures this result time and again. In addition to its exclusive use of Genuine Incense-cedar slats, General also uses recycled packaging materials in the majority of their products. Additionally General is devoted to producing consumer friendly and safe products which are tested and certified under both the PMA Seal and under the Art & Creative Materials Institute (ACMI) Program.

Certainly many industry participants also produce safe, high quality products with an emphasis on sustainability. Many businesses also have multi-generational family ownership. In my view what is of exceptional note is that General Pencil Company, the Weissenborn family and employees of the company truly live up to these values while continuing to exclusively produce in their original Jersey City factory for over 120 years now. General is a company dedicated to supporting the local workforce (many are also multigenerational employees) in a culture indicative of traditional family values that extend also to the customer service experience. General faces the same competitive pressures all of us face in this industry, but they continue to hold firm and thrive as a result. Speaking from personal experience from a multi-generational family business manager who guided our own company through a challenging manufacturing and market rationalization to off-shore production this commitment and dedication deserves great respect.

As two companies and two families, General Pencil and California Cedar and our respective owners have had a long and positive relationship. I am proud to be associated with this relationship and especially pleased to announce the addition of General’s® products to our Pencils.com Store to further build on this partnership. Indeed with this latest collaboration another generation of both families has worked together on a cooperative industry project. These are represented by Kirstin (5th generation descendant of founder Edward Weissenborn) and my son Philip (a 4th Generation Berolzheimer now helping out at California Cedar Products and 7th generation relative to our family involvement in the pencil industry when consideration of Eagle Pencil Company ). These two focused on setting up the products on the Pencils.com store as well as posting product information pages and developing initial promotional materials for the launch. Thanks for their efforts and here’s a toast to a new generation of promise for the supply of high quality sustainable products from tradition driven family owned pencil industry businesses.
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