The Palomino Blackwing erasers are about 25% larger in total cubic volume and 15% wider than those of the original, providing improved eraser surface area. They are also produced with improved materials than the natural rubber/pumice composite materials used in the original Blackwing’s erasers. Here I’d like to add a technical note as there have been several comments on blogs referring to the Palomino Blackwing’s eraser as a vinyl eraser. This is not the case and is an inaccurate assumption on the part of those individuals. While vinyl based materials did become more prevalent for art and pencil top eraser use as a replacement for traditional natural rubber based composites, vinyl erasers are actually currently in declining use by the industry. Our erasers are produced using Thermoplastic elastomere (TPE). Thus they are more appropriately called polymer erasers vs. vinyl erasers which are produced using PVC material. The change to TPE from PVC was initiated by the industry to eliminate chloride from the production process and finished product. The vinyl erasers that are most commonly used today are larger hand held block eraser formats. Most pencil top erasers from major brand manufacturers and all those we use in our California Republic product ranges are polymer erasers, even if they are other colors such as more traditional red or pink. For an interesting history of the eraser and technical information about the different materials used over time Staedtler has a very useful resource guide, here.We did get some feedback that with our darker lead mark than the original Blackwing, erasing with our new eraser still leaves a slight trace of a smudge, or “ghosting”. This is another issue we are re-evaluating for future production and are now told by our supplier there is an opportunity to improve on this versus the current eraser we are using in the Palomino Blackwing. However, we have not had a chance to evaluate cost differences or do any actual testing. The current eraser is the same quality as that used on our Palomino HB pencils.Finally, some traditional fans do seem to prefer the old pink eraser color versus the white version which we selected. Others have suggested black would be very nice as well. Color of the eraser specifically is not really a factor in it’s performance though it seems to be a common misconception that a white eraser works better than a red or pink eraser. It all comes down to materials. Performance differences with the original Blackwing certainly have something also to do with the age of these older pencils and the effects of oxidation and exposure to light. At this point I cannot indicate if there will be an eraser color change down the road as this is dependent upon what future cosmetic design changes we might implement for the pencil overall as well.
This feature set was considered the fourth most important across our six features ranked by our test groups.
Overall, in our Palomino Blackwing bench test graphite smoothness and graphite wear came out as the first and third most important features of the six specific product features our survey groups were asked to prioritize. The second most important item was considered to be the overall performance of the pencil as a whole. We did not list graphite hardness or darkness as performance features to be rated since these are generally related to wear rate. We did get specific qualitative comments and feedback related to hardness and darkness which we have evaluated as part of this assessment.
Realistically, as much as we all like seeing those images of writing, sketching, and shading and cross hatch gradations, etc. on all these blogs reviews these only serve a limited visual purpose. They do not technically demonstrate smoothness of the core as much as variations in darkness and overall density of graphite mark. They are simply a record providing evidence of a process of personal evaluation.
Perhaps if enlarged enough one might notice respective comparable differences and gradations of fineness in the consistency of graphite material being deposited throughout a stroke across the paper. As my high resolution digital SLR camera was stolen recently and my replacement not yet arrived we’re just using some simple images in this post, others have already well documented their own experimentations. As I’ll discuss a bit further in a few days when we cover the topic of “Half the Pressure, Twice the Speed” we are not aware of any objective, scientific test equipment used in the industry today for measuring “smoothness” of graphite writing cores. So when it comes to smoothness we must rely on the more subjective experience of our test group, our own personal comparisons and the experience of our supplier.
Overall response from both traditional fans and others in our testing groups has been that the new Palomino Blackwing core is as smooth, or smoother than the original and a bit darker. Although some few do feel it’s not as smooth as the original referencing a slight tendency to a crumbly or chalky, carbon pencil like feel. Most everyone felt the wear rate of the new Palomino Blackwing was faster than the original requiring more frequent sharpening making it perhaps less appropriate for writing vs. sketching, drawing, doing puzzles, music scoring or simple note taking. Some also mentioned higher smudginess of our new product as a concern. A few respondents suggested that our HB was a closer match to the original on the hardness-wear rate dimension of performance. Personally when I do extensive writing and note taking in graphite pencil I prefer our Palomino H grade, even to our HB for that specific purpose. Note that Japanese produced cores by comparison have always been softer throughout the HB scale rating vs. European or US production as the Japanese just prefer a softer core overall.Here is a representative cross section of the qualitative responses from our survey responses good and bad alike. As you can see this reflects a range of impressions we have experienced.“The core is only very subtly different – with the original Blackwing feeling just a touch smoother and just a little less smudgy.”“It actually improves on the lead, which I would not have thought possible.”“The lead is of exquisite smoothness, surpassing that of the original Blackwing. It is quite simply the best lead I have ever tried.”“I pulled out all my favorite pencils (including the 602) and as it is now, The Palomino Blackwing is one of them. Maybe number 2… I would sacrifice a touch of smoothness for a little better graphite wear.”“This core is really amazing. It’s as dark and smooth as a gel pen!”“The point is not as break resistant, crumbles more and wears down much faster, making the pencil less usable for prolonged writing”“Writing with the new Blackwing is a pleasure. The lead is soft and smooth and doesn’t smear, though now and then a tiny crumb breaks off. The new Blackwing’s point wears more quickly than that of the old Blackwing, and the new pencil’s line is noticeably darker.”
We also received some questions regarding whether or not we acquired the original formulation and if not why not produce an exact match for the original graphite core down to every last performance detail. Let me state that we have not purchased any technical knowhow associated with the original product specifically including the formulation for the graphite core. The Blackwing has not been produced now in about 12 years. The Lewisburg factory which last produced these cores and finished Blackwing 602 pencils was closed a year ago and production relocated to Newell’s Mexicali facilities. Additionally, our experience is that there has been a high level of turnover in company management and technical personnel over the past 15 years as new acquisitions were integrated, product lines and manufacturing rationalized, successive cost reduction programs implemented, etc. Quite often the most knowledgeable person with respect to production of items such as graphite cores is the actual worker on the production floor. Here formulations may be adjusted based on variations in inbound raw material quality and specific equipment used according to specific knowledge of those floor workers to maintain product within a specified quality range. Given the changes in that company over more than a decade it’s not clear such knowledge and equipment setup at Newell currently exists to perfectly duplicate the original Blackwing lead. Perhaps there may indeed even be a file cabinet somewhere with the specific product formulation; even so it’s unlikely we could have purchased this.So why didn’t we exactly duplicate the formula through reverse engineering with our very experienced supplier in Japan? This is a reasonable question. However, not a simple and inexpensive process, particularly for a product that was traditionally a low volume niche item. The last producer ceased production partially because a machine simply broke. Returning an investment on a niche item becomes an increasing challenge as total development costs increase. While designing our new product, in choosing between “smoothness” comparability vs. “darkness and wear”, I have always believed that smoothness matters the most in matching the Blackwing. Also, as the Blackwing was a traditional favorite of animators and illustrators – where a nice smooth and dark mark is important to these users – I felt best to err on the side of smoothness and softness of feel over an exact hardness & wear match. So in the end we’ve chosen a close match to the original given the higher weighting we put on “smoothness” and also considered where this particular core would fit in relation to our existing Palomino graphite grades. Our overall consumer feedback supports that we have a high performing product reminiscent of the extremely smooth writing performance of both the original Blackwing 602 and comparable to our Palomino quality range. In conclusion, there seems to be some general feeling that if we can improve on the wear rate while maintaining the current smoothness that would result in an ideal lead, though clearly we have received high praise for the product as it now is as well. It’s not clear to me if the mark on paper being darker for some people is a specific criticism or simply a byproduct of a slightly softer lead. Despite the technical and cost challenges I’ve just noted, we’ve already taken some initial steps to investigate possible modifications to address hardness and wear without compromising smoothness to see if we can get to a more exact match to the Original. Indeed, we’ve begun preliminary testing with our supplier on another formulation that could be promissing. We have not received pricing information and no decisions or very thorough technical evaluations have been completed at this point in time. We will have to keep you all posted on this matter as this develops.
Right from the start it was clear that we had a core challenge to address in reviving the Blackwing: How to please the traditional fans with a product that honors the “original” while also developing a new Palomino Blackwing product that complements and extends our Palomino product range and can become economically successful. Ultimately, we developed and produced the product that has been distributed for these consumer evaluations. This product is in part based on my research on the internet of many, many posts about the Blackwing over the last several years. One interesting post related to designing the ideal pencil was Frankenpencil, originally published by Lisa Laughy on her Ninth Wave Designs blog and archived today in the Pencils.com community site. I also considered economic factors, design trends and perhaps a certain degree of personal preference in creating a product that I believe can ultimately be successful as well as share some consistent design elements with our Palomino product range. So far there has been a strong overall response to the Palomino Blackwing by our testing groups and those requesting preorders. We’ve had scores of e-mails from those ready to buy the product as is now regardless of future changes we may implement, the color of eraser, finish, etc. However, it’s clear from the feedback we are getting on our surveys, blogs and e-mails that many traditional Blackwing fans expect or have a strong preference essentially for almost an exact duplication of the original Blackwing down to the finest of details. Stephen’s Pencil Talk review posted over the weekend, shows the amazing level of detail some Blackwing fans are going to assess this new item. Even down to weighing differences in erasers on a scale and enlarging images of the imprint by 50x or more . I am not sure any wood cased pencil ever has had such a degree of public scrutiny by end consumers before being introduced. Pencil Talk raises the valid comment that our new pencil is not a clone of the original, but a modern interpretation. I think this is a fair representation given my stated intent to “honor the original while extending the Palomino range”.As good as our new item is the most unwavering Blackwing fans seem to consider it near heresy if we do not provide an exact match to the graphite writing and drawing performance of the original as well as the design and look of the finish, eraser color, etc. Thus some even feel this pencil fails to acheive the goal of “honoring the original”. Clearly the smooth writing and drawing graphite performance has always been the most important quality feature, but there are many strong emotional attachments also to the original’s lacquer finish, it’s pink eraser assembly and perhaps more importantly to the phrase “Half the Pressure, Twice the Speed.” One or two even mention the painted band on the ferrule is preferred, though not all versions of the original had this feature. Most traditionalists are very happy that we revived the original classic ferrule and eraser design with the flat, removable eraser and believe we’ve improved on the original in this area.My next post will begin to address the specific feedback on product featuers and performance, starting with Graphite Performance, and moving on in successive topics daily this week. In the meantime we’ve now also set up a new Palomino Blackwing page on Pencils.com to serve as a central point for information on this pencil including updates on product availability.
In Part One of this Series, I introduced our current process of gathering initial consumer response to our new Palomino Blackwing pencil. While we’re completing our evaluation of responses today I answer the question “Why is CalCedar reviving the Blackwing?”.Photo Courtesy: The Blackwing Pages
Pure and simple. Blackwing is a great and iconic name among serious pencil fans. Revered for its legendary smooth writing performance and classic extendable rectangular eraser it’s become known as the pencil of famous animators, illustrators, musicians and writers as well as those who simply appreciate the best. The Blackwing’s lore has increased since production was discontinued in 1998, creating an “old stock” eBay market bearing prices from $20 to $40 per pencil. This pencil is kept as a collectable or stingily used only for special creative activities. All other high quality graphite pencils seem to be compared to the Blackwing as the standard of perfection.Anyone crazy enough to try to build a new brand name in a rough and tumble globalized commodity business like the pencil industry is always going to want the best advantage possible. Very few pencil producers really professionally and effectively advertise and market pencils anymore. The closest promotion the average consumer is exposed to are circular ads of mass retailers and office superstores offering “loss leader” prices during back to school time to get people in the door. They’ll give away $2 of pencils at or below cost to sell that $10 to 20 calculator and other goods that makes them much higher margins. The cost pressure from the large retailers drives producers towards an obsessive focus on the economics of pencil production. Over the last 20 years, this has resulted in a reduction in the general quality of pencils and outsourcing overseas while cutting marketing support dollars and manpower devoted to thinking creatively about pencils. The benefit to society is a lower cost product on average when it comes to pencils. The cost is a loss of understanding and appreciation by the average pencil user of what a good quality pencil really feels like to use and how it performs. The proof, put a Palomino, a Mitsubishi Hi-Uni, a Tombow Mono or a Blackwing in the hands of the average person and ask them to compare side by side with their normal everyday pencil and watch their response as they write, doodle and explore the fine writing characteristics of these pencils.Since we launched our California Republic range my vision has been to establish our premium quality Palomino brand as fresh, new and fun, with great quality and safety performance. This has been a gradual and experimental process mostly conducted over the internet and in my spare time when not attending to our core slat and firelog businesses. Nevertheless we are building a small, but growing fan base and our recent Pencils.com website redesign is helping to move this ball forward with our “Freedom of Expression” theme as well as expanded features and products. In our view the pencil is perhaps the most common and affordable tool of creative self-expression used around the world. It may not have the reach of the internet, but there is a personal sense of connection to writing, drawing, sketching or doodling with a pencil that for many cannot be matched by typing on a keyboard or drawing with a stylus on a computer screen. For us, Palomino is an important part of enhancing “freedom of expression”, but we know finding your favorite instrument of self-expression is a personal journey and so in time we’ll be featuring even more pencils from other producers who use our slats in our store. This also helps promote quality wood-cased pencils in general and provides a new and creative means to support our slat customers, something CalCedar has been devoted to for over 80 years. Ultimately, however to make Palomino and our California Republic family of products economically successful brands, an added catalyst is needed to move the ball forward.Ever since we introduced the Palomino it has regularly been referred to by many Blackwing fans as a principal contender for successor to the original 602. These fans continually lament the ceasing of production of this pencil and the increasingly high cost of “old stock” on eBay. When I discovered the Blackwing name was available it was a natural choice to want to more closely associate this venerable name with our own brand. The goal: Create a Palomino product line extension that honors the performance and functionality of the original Blackwing 602 while building a new and expanding generation of pencil lovers who appreciate fine quality pencils. Who would not want to pursue this opportunity? It’s both tremendously fun and challenging. If we’re right, execute well, and perhaps a little lucky, then maybe we’ll make some modest financial return and turn a passion into a profitable business venture.
Part One: Seeking Consumer Feedback
Over the past two weeks we on the CalCedar & Pencils.com team have been in the midst of a grand experiment. That is soliciting and evaluating the initial consumer responses to our new Palomino Blackwing pencil. This process has generated broad interest and feedback from those who participated as well as others who’ve only seen pictures and read the initial blog reviews of a few in our sampling group. Today I am initiating a series of posts over the next couple weeks about our effort to “Revive the Blackwing”. Given there is a tremendous level of detail involved in a project like this, it’s simply impossible to cover in just one or two posts and do proper justice to the subject. Today I start with a general introduction to our consumer evaluation process and provide a list of the intended posts that will lead up to definitive announcements regarding the sales launch for the Blackwing Palomino and future modifications and improvements we plan to make based on continuing feedback.
Our process involved selection of a couple of control groups to gain feedback on our new product. The first group included known Blackwing fans who have had first-hand experience with the original Blackwing 602, which was first produced and introduced by Eberhardt Faber USA and eventually discontinued in 1998 by the brand’s successor owner, the Sanford division of Newell Rubbermaid. The second group consists of those less familiar with the Blackwing including those who are active pencil users and fans as well as those who may not consider themselves particularly knowledgeable about pencils at all and had never heard of the famous Blackwing 602. Those who participated were asked to complete a questionnaire that we provided comparing the two products along with our Palomino HB on a variety of performance factors. Respondents were also asked to give feedback on other aspects such as relative price and new packaging design concepts for the Palomino line. I want to thank all of those who participated directly in this process. Your extensive and detailed responses are greatly appreciated and under review. I’ll cover this all in detail in my later posts.Some also chose to blog about their review of the new Palomino Blackwing. This opened up tremendous commenting and speculation from traditional Blackwing fans, and many others with various perspectives and their own favorite pencil brand. There was a lively debate of mechanical pencils vs. leadholders, as well as those who expressed the view that this whole community of pencil fans is simply crazy. We thank all those who have and continue to participate in this interesting conversation. Here are some of the main links, sorry if I missed some:Links to some blog reviews of our Palomino Blackwing prototypehttp://blackwingpages.wordpress.com/2010/08/25/blackwing-reborn/http://mleddy.blogspot.com/2010/08/new-blackwing-pencil.htmlhttp://www.boingboing.net/2010/08/27/first-impression-of.htmlI’ve now probably reviewed several hundred comments. At times I thought to myself “no wonder Apple keeps such secrecy before they introduce new products like the iPhone 4. I must be insane! Why didn’t we just introduce the new Blackwing first?” There has been a lot of greatly appreciated support for our effort, but also some detractors too. One commenter even questioned our motivations stating “don’t toy with us Blackwing fans” in response to one reviewers personal assessment that they felt our new product failed to precisely duplicate the original’s writing performance while our existing Palomino HB was closer. I resisted temptation and kept myself from responding to speculative comments or inaccurate assumptions. I had committed myself to an open process and felt it was important not to unduly influence the feedback until our control group had responded. This should lead to the best overall understanding of those who seem to have a passion for pencils and the original Blackwing in particular. It certainly has been fascinating.Learning from this process is ongoing. In this series of posts I’ll be sharing my observations, conclusions to date and making some clarifications related to our efforts to revive the Blackwing brand. Here are the planned post topics.
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Why revive the Blackwing?
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Understanding the Blackwing Fan
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Graphite Performance
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Lacquer Finish & Imprint
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Eraser Function
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Half the Pressure, Twice the Speed
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Branding: Palomino Blackwing vs. California Republic Blackwing
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Overall Performance & Design
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Addressing Design Reality: Clarifying speculations and assumptions
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So what’s this thing going to cost me anyway?
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Let the orders begin!
We’ll be opening up these posts on the Pencils.com’s What’s New blog to commenting as well as on our Facebook fan page and my Timberlines blog here. We look forward to your continued participation and feedback in this process. Hopefully by the end of this series you can all help me determine if this endeavor is a labor of love or insanity. Or perhaps it’s a bit of both.
Recently I came accross yet another pencil bench test comparing various graphite drawing performed pencils including our California Republic Palomino 2B as well as General’s Kimberly and others.
Found this posted to our Palomino Riders group page on FaceBook by Tom Smolinski on his smomotion blog. Check out his animation demo reel here. Always glad to learn the Palomino has gained another fan in the animation and illustration community.
A nice clear, cool day in the Collins Almanor Forest today where I visited Collins Lumber Company in Chester, CA. Collins is our supply partner for the FSC Certified Incense-cedar lumber used in our own ForestChoice Pencils and CalCedar’s FSC Certified pencil slats supplied to manufacturer such as Caran d’Ache.
It was nice to be back in a more rural forest setting even if just for the day including stopping in town for a Latte at The Coffee Station. Chester at this time of year has a great feel of small town America, not so busy as during the Summer months with all the vacationers to Lake Almanor and the Lassen National Park. Checking the local paper over coffee the big news of the day was a classic example of a small town scandal. The front page story discusses the community healing process initiated to come to terms with the decision of the local high school principal to dispose of 25-30 sports trophies. In one of my favorite comments one Alumni stated that disposing of the trophies showed a “total lack of understanding about small schools and small towns.”
Following our productive meeting with Collins Pine we drove to Redding to meet with another supplier Sierra Pacific Industries which provides our cedar lumber under the Sustainable Forest Initiative (SFI) & PEFC certification programs. Our drive took us through the Collins Almanor Forest, Lassen National Forest, Lassen Volcanic National Park and timberlands owned by Sierra Pacific. The two forest images here are of the Collins including a small group of Incense-cedar trees about 50 years old plus the Coffee Station.
In an upcoming post I’ll be covering some more detailed updates and views on issues related to the FSC and SFI/PEFC certification schemes as well as information related to the developing carbon offset credit market with respect to California forests.
In prior posts I’ve focused on many developments affecting the Pencil industry and how companies have reacted in their business operations and strategies to these external influences. I’ve covered trends such as globalization and growth of imports; consolidation within both manufacturing and distribution channels and the resulting rationalization of brand ranges and manufacturing facilities. I’ve also commented on anti-dumping duties and other trade, environmental and product safety issues. Most of these posts have focused on larger industry players and their adaptation and leadership embracing change to remake their companies (i.e. generally the acquirers and market share leaders) with both positive and negative impacts on quality, customer perceptions, market share, and other typical measures of business and industry success.
Proudly made in the USA is a vital principle for General’s® brand pencils. General refuses to import cores and leads or increasing proportions of raw, semi-finished or even finished pencils as opposed to all other US based pencil manufacturers who have long since adopted such practices.
The first theme seems to be the ever increasing barrage of marketing and promotion of “Green” products and processes to produce not just pencils, but many writing, art and stationery items exhibited this year. The fascinating thing to me about this is how many different types of green positions, often conflicting in message, that are being espoused for various products. Some efforts I simply consider “green washing” while others offer legitimate improvements in environmental impacts related tor raw materials used or production processes employed.
Wooden products have long been positioned as green for the renewable resource characteristic of the raw material. The addition of various and competing forest and Chain-of-custody certification schemes such as FSC and PEFC are more and more frequently used in our industry, primarily for paper products, pencils and more traditional building materials, though less often seen at this point for other home, office and school products produced from wood. While these schemes are much well known and supported by consumers in Europe there is increasing awareness here in the US. More and more often pencil manufacturers are moving towards implementing some form of third party certified wood pencil for a broader portion of their product range. This is especially in the light of new regulatory actions such as the 2008 amendment to the US Lacey Act which seeks to extend protection of endangered plants to include all manner of wooden products imported to the US. Similar legislative actions are under review in Europe and will be an increasing challenge not just to the pencil industry, but the global wood products industry as a whole. I expect to write more on this legislative topic and its projected impact on the industry in a future Timberlines post.
The most notable new certified wooden pencil at Paperworld this year is the new STABILO Green Range (image above). This range from Schwan-STABILO features the 100% FSC certification label and initially covers about 4-5 different pencil products with the intent to add new FSC certified pencil items over time. For more information see the STABILO Green Pencil Library Wiki page at our Pencils.com site. Of course Faber-Castell has long touted their leadership in FSC certification of the majority of their pencils and other European brands such as Caran d’Ache have had FSC certified products for some time, as well as our own California Republic ForestChoice brand which was the first FSC certified pencil offered to the market. As the leading supplier of FSC certified Incense-cedar and FSC Basswood to the pencil industry our company is experiencing increased demand for our FSC certified pencil slats.
Plastics and recycled products are also increasingly positioned as green. Our industry is clearly experiencing a re-emergence of the extruded plastic pencil. It was even interesting to see some standard PVC type plastic products from Asia being positioned as green simply for the fact they are “woodless”. However, most of the traditional plastic pencils are actually a composite of wood flour and plastics so technically they are not woodless. The Remarkeable Pencil has different versions produced from recycled cd cases, plastic cups and a variety of other materials. Bic’s Conte Evolution has been the market leader in plastic extruded pencils ever since Newell discontinued production at the former Empire EPCON facility in Shelbyville, TN some years back. However as BIC long since stopped exhibiting at Paperworld I am not certain what specific environmental claims they make regarding the Evolution these days. Chinese and other developing country companies have increased investment in plastic pencils production as well, though in these cases it’s most often to address economic concerns as wood costs for pencils have been increasing over past several years.
The major announcement on the extruded pencil front is the new Staedtler WOPEX pencil which they gave top billing and emphasis as their new product at Paperworld. This pencil has already been reported on at Lexikaliker blog in German. I was able to meet the Director of R&D at Staedtler who presented this product introduction to me. First, the name is a form of anagram for the words Wood, Pencil & Extrusion. I did find it somewhat interesting that a leading German writing instrument company used an English anagram to name its new product, but I guess this simply reflects the current state of the use of English more globally. The key features of this pencil are that a full 70% of the raw material used is wood flour. So Staedtler is pushing the recycling of wood and minimization of recycled plastic with respect to environmental positioning. Also the pencil is definitely more rigid than other plastic pencils I have seen and they indicate they will produce it in three grades H, HB & B. It did write better than my experience with most other plastic pencils. Finally the rubberized surface has more ergonomic properties similar to their Ergosoft range. As I understand it they do not intend this to be a cheaper substitute for wood pencils, but a value added product preaching it’s performance and green benefits.
That’s it for this Part 1 report as it got way longer than planned, as usual. Tune in for Frankfurt Paperworld 2009: Pencil Report – Part 2 where I’ll focus on the industry impacts and reactions to the current World Economic and Recessionary environment.